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# How to Set Up End-to-End Shipping Discounts with Kite

${youtube}[How to Set Up End-to-End Shipping Discounts with Kite](0RuGbdzo78k)
This guide explains how to configure Free Shipping discounts in Kite, manage eligibility rules (like subtotal thresholds), and choose between automatically applying the discount or requiring a customer code.
### Step-by-Step Configuration
**1. Basic Settings & Eligibility**
* **Promotion Name:** Enter a name for your offer.
* Important: If you choose "Manual" later, this name effectively becomes the **Discount Code** customers must type at checkout.
* **Eligibility Rules:** Define when the shipping discount applies. Common setups include:
    * **Subtotal:** The cart must reach a certain value (e.g., spend 400).
    * **Cart Quantity:** The customer must buy a specific number of items.
    * **Specific Products:** The cart must contain specific items.
**2. Delivery & Discount Rules**
* **Delivery Rules:** Select which shipping rates are eligible for this discount. For example, you can apply it only to "Standard Shipping" while keeping "Express" at full price.
* **Discount Settings:**
    * **Percentage:** Set to **100%** for completely free shipping.
    * **Fixed Amount:** Use this if you want to discount shipping by a flat rate (e.g., $5 off shipping).
* **Combinations:** Ensure you check the **Combinations** box if you want this Free Shipping offer to work alongside other discounts (like a 10% Welcome code).
**3. Widget Display & Styling**
* **Placement:** Choose where to display the progress message (e.g., Cart Page, Side Cart/Drawer). This visual cue encourages customers to add more items to reach the free shipping threshold.
* **Customization:** Use the editor to change the font size, text color, and body size to match your brand theme.
### Automatic vs. Manual Application
You have two execution modes for Free Shipping:
* **Automatic (Default):**
    * The discount applies automatically at checkout as soon as the customer meets the criteria (e.g., Cart total > 400).
    * Pros: Higher conversion rate; zero friction for the customer.
* **Manual (Discount Code):**
    * The customer must enter a code at checkout to receive free shipping.
    * **How to set it:** Select "Manual" in the Discount section.
    * **The Code:** The **Promotion Name** you entered in Step 1 becomes the code. (e.g., if the name is `FREESHIP400`, the customer must type `FREESHIP400`).
### Technical Notes & Limitations
> **Stacking Rules:** Shopify treats Shipping Discounts separately from Product and Order discounts. If you enable "Combinations," a customer can typically use **one** Shipping discount + **one** Product/Order discount. They cannot usually stack two different Shipping discounts.
> **Checkout Isolation:** If a customer uses a generic "Buy Now" button (bypassing the cart), they may miss the visual progress bar, but the discount will still apply at checkout if it is set to **Automatic** and the criteria are met.
### Troubleshooting Checklist
* **Discount not applying?** Check your **Delivery Rules**. If the customer selected "Express Shipping" at checkout but your rule only applies to "Standard," the discount will not work.
* **Manual Code Invalid?** Ensure the customer is typing the exact **Promotion Name**. Spaces or special characters in the name can make the code difficult to enter; keep names simple (e.g., `SHIPFREE`).
* **Progress Bar not updating?** If you are using a Side Cart, ensure your theme allows Kite to detect cart changes. If the bar is stuck, contact support to check for CSS selector conflicts.