Custom Discounts: Complete Guide
Getting Started with Custom Discounts
To set up Custom Discounts, start with the Primary Setup Video, then explore individual discount types with additional guides.
End-to-End Setup of Custom Discounts
This FAQ provides a complete walkthrough on configuring Custom Discounts, covering all major discount types.
Migrating from Shopify Scripts to Functions
Shopify has announced that Shopify Scripts will no longer be supported after August 28, 2025, and merchants must migrate to Shopify Functions.
Shopify recently announce that - “Shopify Functions replace the need for Shopify Scripts, as a result Shopify Scripts will no longer be supported as of August 28, 2025. Merchants that leverage Shopify Scripts will need to migrate to apps powered by Shopify Functions before this date.”
Read our guide on Migrating from Scripts
Kite is fully powered by Shopify Functions, ensuring a seamless transition from Shopify Scripts!
How to Migrate Your Discounts?
1️⃣ Recreate your existing discounts in Kite using any of the built-in Custom Discounts.
2️⃣ If you need a highly specific setup that isn’t covered by default discounts, use Custom Discount Templates to configure unique rules.
3️⃣ Go to Create Promotion → Custom Discounts and choose the discount type that fits your needs.
4️⃣ Still need help? Contact our support team, and we’ll provide a custom setup video to guide you—your migration can be completed in just minutes!
Custom Discount Types & Setup Guides
Below are the four types of Custom Discounts available in Kite, along with detailed setup instructions and videos. Merchants can combine different discount types for advanced promotional strategies.
1. Rule Based Custom Discounts
Apply discounts when specific conditions are met, such as minimum cart value, product quantity, or customer tags. This is the simplest form of custom discounts.
2. Mixed Custom Discounts
Offer different discount levels based on the quantity of products purchased, cart spend on the products to be discounted, etc. Example: Buy 2 of collection A, get 10% off but Buy 3 of collection B, get 20% off
3. Tiered Custom Discounts
Increase discount as cart value or quantity increases—ideal for higher-value purchases. Example: Spend $100, get 10% off | Spend $200, get 20% off.
4. Buy X Get Y Custom Discounts
Offer customers a free or discounted item when they buy a specified quantity of another product. Example: Buy 1, Get 1 Free | Buy 2, Get 2 at 50% off. You can also limit the number of free/discounted items per order.
Comparison of Custom Discounts
Each Custom Discount type in Kite: Discount and Free Gift serves a unique purpose. Below is a comparison of the most common discount structures and their best use cases.
Discount Type | Best Use Case | Key Features |
|---|---|---|
Rule based custom discount | Targeted promotions based on specific conditions | Apply discounts using custom rules (e.g., product, order value, customer tags). |
Mixed custom discount | Encouraging unified offers across discount conditions | Combine multiple discount rules within a single promotion |
Tiered custom discount | Rewarding larger orders and bulk purchases | Discounts increase based on cart value or total quantity |
Buy X get Y custom discount | Boosting sales of related items | Offer free or discounted products based on the purchase of another product |
Updated on: 11/02/2025
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