Getting Started with Custom Discounts

To set up Custom Discounts, start with the Primary Setup Video, then explore individual discount types with additional guides.

End-to-End Setup of Custom Discounts

This FAQ provides a complete walkthrough on configuring Custom Discounts, covering all major discount types.

Link to Setup FAQ

Migrating from Shopify Scripts to Functions

Shopify has announced that Shopify Scripts will no longer be supported after August 28, 2025, and merchants must migrate to Shopify Functions.

Shopify recently announce that - “Shopify Functions replace the need for Shopify Scripts, as a result Shopify Scripts will no longer be supported as of August 28, 2025. Merchants that leverage Shopify Scripts will need to migrate to apps powered by Shopify Functions before this date.”

Read our guide on Migrating from Scripts

Kite is fully powered by Shopify Functions, ensuring a seamless transition from Shopify Scripts!

How to Migrate Your Discounts?

1️⃣ Recreate your existing discounts in Kite using any of the built-in Custom Discounts.

2️⃣ If you need a highly specific setup that isn’t covered by default discounts, use Custom Discount Templates to configure unique rules.

3️⃣ Go to Create Promotion → Custom Discounts and choose the discount type that fits your needs.

4️⃣ Still need help? Contact our support team, and we’ll provide a custom setup video to guide you—**your migration can be completed in just minutes!**

Custom Discount Types & Setup Guides

Below are the four types of Custom Discounts available in Kite, along with detailed setup instructions and videos. Merchants can combine different discount types for advanced promotional strategies.

1. Rule Based Custom Discounts

Apply discounts when specific conditions are met, such as minimum cart value, product quantity, or customer tags. This is the simplest form of custom discounts.

Link to setup FAQ

2. Mixed Custom Discounts

Offer different discount levels based on the quantity of products purchased, cart spend on the products to be discounted, etc. Example: Buy 2 of collection A, get 10% off but Buy 3 of collection B, get 20% off

Link to setup FAQ

3. Tiered Custom Discounts

Increase discount as cart value or quantity increases—ideal for higher-value purchases. Example: Spend $100, get 10% off | Spend $200, get 20% off.

Link to setup FAQ

4. Buy X Get Y Custom Discounts

Offer customers a free or discounted item when they buy a specified quantity of another product. Example: Buy 1, Get 1 Free | Buy 2, Get 2 at 50% off. You can also limit the number of free/discounted items per order.

Link to setup FAQ

Comparison of Custom Discounts

Each Custom Discount type in Kite: Discount and Free Gift serves a unique purpose. Below is a comparison of the most common discount structures and their best use cases.

Discount Type	Best Use Case	Key Features
Rule based custom discount	Targeted promotions based on specific conditions	Apply discounts using custom rules (e.g., product, order value, customer tags).
Mixed custom discount	Encouraging unified offers across discount conditions	Combine multiple discount rules within a single promotion
Tiered custom discount	Rewarding larger orders and bulk purchases	Discounts increase based on cart value or total quantity
Buy X get Y custom discount	Boosting sales of related items	Offer free or discounted products based on the purchase of another product

Updated on: 11/02/2025