How Customer tags work in Kite - FREE gift app

The video below will guide you on How to configure Customer Eligibility Rules in Kite app

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How Eligibility Rules work in Kite App Promotion Configuration

The Eligibility Rules section in the Kite app's promotion configuration allows you to offer promotions for a specific subset of customers. There are two criteria for eligibility:

Customer is logged in:
- This criterion ensures that promotions are offered only to customers who have logged in to the store.
- Other customers will neither see the store front widgets nor receive the promotions in the cart.

Customer tags:
- When using the customer tags criterion, avoid adding the 'customer logged in' criterion separately.
- The customer tags criterion, by default, includes the 'customer logged in' condition. Essentially, customer tags can only be validated if the customer is already logged in.
- To use this criterion, input the tags in the designated section and press enter to submit. The input will be updated on the side with a green background (similar to the screenshot).

Note:
When employing multiple criteria and/or multiple tags, as long as the customer meets at least one criterion or any one tag, they will be eligible for the promotion.

Updated on: 02/04/2024