How to configure Multiple Free Gifts in Kite App
This guide explains how to set up a single promotion that offers different free gifts based on different conditions, helping to increase your store's average order value.
1. Start Your Free Gift Campaign
- In the Kite app, start a new Free Gift with Purchase promotion.
- Give your campaign a name (e.g.,
Multi-Gift-Test
).
2. Create Your First Gift Rule
- In the "Gift Rules" section, set up your first condition. For example, select the rule "Spend X amount" and enter a value like
₹100
. - Below this rule, select the specific product you want to offer as the free gift when this condition is met.
3. Create Your Second Gift Rule
- Click the button to "Add another gift rule".
- Set up your second, different condition. For example, select the rule "Buy any product from a specific collection".
- Choose the specific collection that will trigger this offer.
- Select the different product you want to offer as the free gift for this rule.
4. Choose How Multiple Gifts are Handled
When a customer's cart might qualify for more than one rule, you must decide how the gifts are awarded. Look for a setting that controls this logic and choose an option, such as:
- Give only one gift: The customer receives only one free item, even if they meet multiple conditions.
- Give multiple gifts: The customer receives a separate free gift for each rule they satisfy.
5. Save and Test Your Campaign
- Click Save to activate your promotion.
- Go to your store and test each condition separately to ensure the correct gift is offered.
- If you allow multiple gifts, test a scenario where a customer meets both conditions to confirm they receive both free items in their cart.
Updated on: 14/08/2025
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