How to Set Up Goal-Based Shipping Discounts

This guide explains how to set up a goal-based shipping discount, which uses a progress bar to encourage customers to increase their order value to earn a free or discounted shipping reward.

1. Initial Promotion Setup

Begin by defining the basic parameters of your shipping promotion.

• In the Kite app, start a new goal-based shipping discount campaign and give it a memorable name.
• Choose the Discount Type: Select either a Percentage or a Fixed amount discount that will be applied to the shipping cost.
• Select the Progress Type: Decide how the customer's progress towards the goal will be measured. The options are:
• • Cart subtotal (used in this example)
  • Cart quantity
  • Product subtotal
  • Product quantity
• Note: Progress is calculated on the item price after all other discounts have been applied. The progress bar may adjust if other discounts are added or removed from the cart.

2. Configure the Discount Goals

Set up the specific targets that customers need to reach to unlock the shipping discount. You can create multiple tiers if you wish.

• Define your goal. For this example, we will set up one goal:
• • Goal: When the Cart subtotal is at least 200, apply a 100% discount to shipping.
• Customize the Heading and Text that appear on the progress bar for each goal to clearly communicate the offer to your customers.

3. Adjust Additional Settings

Configure how this promotion interacts with other discounts and set a schedule for when it should be active.

• Discount Combinations: Review the discount combination settings. If you have other Shopify discounts running, ensure this option is enabled so the promotions can work together correctly.
• Scheduling: You can schedule the campaign to run for a specific period or let it run continuously without an end date.

4. Customize the Progress Bar Widget

Control the appearance and placement of the progress bar that customers see on your store.

• Use the Widget Preview on the right side of the setup screen to see how the progress bar will look.
• Choose where the widget will appear: on the Cart page, the Product page, or both.
• Click Customize to change the widget's appearance for both the cart and product pages. You can adjust:
• • Spacing and font size/color
  • Goal text size
  • Icon size and color

5. Save and Test the Promotion

Once you are happy with the setup, save your work and test it on your storefront to ensure it functions as expected.

• Click the Save button.
• Go to your online store and add products to your cart. You should see the progress bar appear and update as you meet the goal.
• Once the goal is unlocked, proceed to the checkout page.
• Verify that the shipping discount (e.g., "Free shipping") has been applied correctly to your order.

Updated on: 19/09/2025