How to setup a goal based progress bar

This guide explains how to create a dynamic progress bar that gamifies the shopping experience by offering multiple rewards (e.g., Free Gift at 100, Free Shipping at 150, 20% Off at 200) as customers add more items to their cart.

Step-by-Step Configuration

1. Select Progress Type

• Goal Type: Select Multiple Goals (instead of Single Goal).
• Progress Basis: Choose how the bar fills up.
• • Cart Subtotal: (Most Common) Based on total spend.
  • Cart Quantity: Based on the number of items.
  • Product Subtotal/Quantity: Use this to track spend on specific collections (e.g., "Spend 100 on Jewelry to unlock...").
• Calculation Mode:
• • Before Discount: The bar calculates based on the full price of items. Easier for customers to reach goals.
  • After Discount: The bar calculates based on what the customer actually pays. Safer for margins if you allow other discount codes.

2. Define Your Tiers (Goals) You can mix and match different reward types for each step of the bar:

• Goal 1 (e.g., Free Gift):
• • Threshold: Set subtotal to 100.
  • Reward Type: Select Free Gift and choose the product.
  • Message: "You've unlocked a Free Gift!"
• Goal 2 (e.g., Free Shipping):
• • Threshold: Set subtotal to 150.
  • Reward Type: Select Free Shipping.
  • Value: Set to 100% (Free). You can restrict this to specific shipping rates (e.g., Standard only).
• Goal 3 (e.g., Order Discount):
• • Threshold: Set subtotal to 200.
  • Reward Type: Select Product/Order Discount.
  • Value: Set to 20% off the entire cart.

3. Eligibility & Design

• Eligibility: Optionally restrict this bar to specific Markets (e.g., "USA Only") or Customer Tags (e.g., "VIP").
• Widget Design: Customize the colors (filled vs. empty bar), fonts, and icons. Ensure the text contrasts well with your theme.

4. Save & Test

• Save the campaign.
• Verify on Storefront:
• • Add items to reach 100 -> Verify Gift adds.
  • Add more to reach 150 -> Verify Shipping becomes Free.
  • Add more to reach 200 -> Verify 20% discount applies to the total.

Technical Notes & Limitations

Stacking Rewards: When using mixed rewards (Shipping + Gift + Discount), Kite handles the logic to ensure they apply together. However, ensure your Combinations settings in Shopify (if using native discount codes) allow stacking, or use Kite's automatic functions to prevent conflicts.
"After Discount" Calculation: If you select After Discount, warn your customers! If a customer has 100 in the cart (unlocking a gift) but applies a 10% code, their subtotal drops to 90, and they might lose the free gift. Using Before Discount is usually friendlier for user experience.

Troubleshooting Checklist

• Bar not appearing? Check your Widget Placement settings. If using App Blocks, ensure the block is added to the Cart Page template.
• Free Shipping not applying? Verify the Delivery Rules. If the customer selects "Express" but you only discounted "Standard," they will see a charge.
• Discount Stacking Issues? If the 20% off goal doesn't trigger, check if another automatic discount is already running in the store. Shopify generally only allows one automatic discount at a time unless you use specific app logic.

Updated on: 23/01/2026