How to setup Advanced tiered discount?

This guide explains how to create a "Buy More, Save More" offer where customers unlock higher discount percentages (e.g., 10% off 2 items, 20% off 3 items) based on the quantity of eligible products in their cart.

Step-by-Step Configuration

1. Basic Setup & Product Selection

• Name: Give your campaign a clear internal name (e.g., "Tiered CD Test").
• Discountable Products: Choose which items qualify for the discount.
• Options: All Products, Specific Collections, Product Tags, or even Subscription Products.
• Note: In this example, we select "All Products" to create a store-wide volume discount.

2. Define Tiers & Triggers

• Tiers Based On: Select "Quantity of all selected products". This means Kite counts the total number of eligible items in the cart to determine which tier the customer has reached.
• Setting the Tiers:
• • Tier 1: Set Quantity to 2. Set Discount to 10% (Percentage).
  • Tier 2: Set Quantity to 3. Set Discount to 20%.
  • Optional: Add a "Title" for each tier (e.g., "Buy 2 get 10% Off") to display on the widget.
  • Other Modes: You can also use Fixed Amounts ($ off) or Fixed Prices (e.g., "Buy 3 for $50 total").

3. Advanced Limits & Sorting (Optional)

• Max Items to Discount: Determine how many items in the cart actually receive the discount.
• Leave Empty (Default): The discount applies to every eligible item in the cart once the tier is reached.
• Set a Limit: Use this if you only want to discount a specific number of items (e.g., "Discount the first 5 items only").
• Sorting Strategy: If you set a limit above, you must choose which products get the discount:
• Least Expensive: Good for protecting margins (e.g., "Buy 3, get 20% off the cheapest item").
• Most Expensive: More aggressive offer (e.g., "Get 20% off your most expensive item").

4. Save & Test

• Eligibility: Optionally restrict this to specific Markets or Customer Tags (e.g., "Wholesale Customers Only").
• Validation: Save the campaign and test on your storefront:
• • 1 Item: Full Price.
  • 2 Items: 10% applied automatically.
  • 3+ Items: 20% applied automatically.

Technical Notes & Limitations

Stacking Logic: Since this is a Product Discount, it typically does not stack with other Product Discounts (like a specific "20% off T-Shirts" code) unless you enable "Combinations" in the settings.
Subscriptions: If targeting subscription products, the discount will apply based on your selling plan configuration (often applying to the initial checkout order).

Troubleshooting Checklist

• Discount not upgrading? Ensure the customer is adding items from the Discountable Products list. If they add 2 eligible items and 1 non-eligible item, the count is still only "2".
• Discount applied to wrong items? Check your Sorting Strategy (Cheapest vs. Most Expensive) if you set a limit on the "Max Items to Discount."
• Widget not updating? If you are using a Side Cart, ensure your theme allows Kite to detect cart changes, or try refreshing the page to see if the discount applies.

Updated on: 23/01/2026