How to setup an upsell offer using bogo
This guide explains how to configure a "Buy X Get Y" campaign to function as an upsell, offering customers a related product at a special fixed price after they add a specific item to their cart.
1. Upsell Campaign Configuration
- Start the Campaign
- In the Kite app, select the Buy X Get Y offer setup.
- It is recommended to choose the Automatic discount method for upsells. Give your campaign a name (e.g.,
Upsell-Offer
).
- Define Product X (The Trigger Product)
- In the "Customer Buys" section, select the product or collection that will trigger the upsell offer (e.g., items from the "Hydrogen collection").
- Set the required quantity to
1
.
- Define Product Y (The Upsell Product)
- In the "Customer Gets" section, select the product or collection you want to offer as the upsell (e.g., items from the "Oxygen collection").
- Set the quantity to
1
.
- Set the Special Upsell Price
- For the discount type, select Selling Fixed Price.
- Enter the price you want to sell the upsell item for (e.g.,
₹100
). - Ensure the option "Selling Price Applies to Each Item" is active.
2. Widget and Repetition Settings
- Repeating the Offer: To allow the upsell to be offered for each trigger product a customer adds, set the "maximum times this can apply" to a high number (e.g.,
1000
). - Widget Display: Configure the widget to appear only after a customer adds the trigger product to their cart. You can also limit its visibility to specific pages, such as the Cart and Sidecart.
- Widget Customization: Customize the text, colors, and style of the upsell widget to match your store's design and frame the offer effectively.
3. Save and Test the Upsell Offer
- Click Save.
- Go to your online store and add a "trigger" product (e.g., from the "Hydrogen collection") to your cart.
- Once in the cart or sidecart, verify that the upsell widget now appears, offering products from the "Oxygen collection" at the special fixed price.
- Click to add one of the upsell products and confirm it has been added to the cart at the correct price.
Updated on: 14/08/2025
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