How to setup same & different discounts across currencies

This guide explains how to set up discounts for an international store with multiple currencies, covering both applying the same numeric value across currencies and applying different, tailored values for each market.

⚠️ Important Financial Consideration Be extremely cautious when using a single discount value across different currencies. A "$10 off" discount has a much different financial impact than a "₹10 off" discount due to varying exchange rates. It is highly recommended to use the first method only for markets with similarly valued currencies (e.g., USD and CAD).

Method 1: Apply the SAME Discount Value Across Currencies

Use this method to apply the same numeric discount (e.g., "10 off") to different currency markets.

1. Create or edit a promotion with a fixed amount discount (e.g., 10 off). Note that the currency symbol shown will be your store's base currency.
2. Navigate to the promotion's Advanced settings.
3. Enable the option "Use the same discount value for all currencies."
4. Recommended: Add an Eligibility Rule and select Markets. Limit the promotion to specific markets where the currency values are similar (e.g., select the US and Canadian markets).
5. Click Save.

Result: With this setup, a customer in the US will see a $10 USD discount, and a customer in Canada will see a $10 CAD discount. The offer will not appear in markets you have excluded.

Method 2: Apply DIFFERENT Discount Values for Each Market

This is the standard and safest approach for offering promotions tailored to different international markets.

1. Create Your First Promotion:

• • Set up a complete discount campaign for your primary market.
  • In the Eligibility Rules, set the Market to a specific country (e.g., "United States").
  • Set the fixed discount amount (e.g., $10).
  • Save the promotion.

2. Clone the Promotion:

• • Find the campaign you just created in your promotions list and click the Clone button.

3. Edit the Cloned Promotion for a New Market:

• • Open the new, duplicated campaign.
  • Change the Market: Edit the Eligibility Rule to target your next market (e.g., "India").
  • Change the Discount Value: Adjust the fixed discount amount to a value appropriate for the new currency (e.g., ₹800).
  • Rename the campaign for your records (e.g., "India Discount").
  • Click Save.

Result: You now have two separate promotions running simultaneously. Customers in the US will be eligible for the $10 discount, while customers in India will be eligible for the ₹800 discount.

Updated on: 20/08/2025