How to setup Tiered custom discount?

This guide explains how to create a tiered discount where the discount amount increases as a customer adds more items to their cart.

1. Core Tiered Discount Setup

1. Start the Campaign

• • In the Kite app, select the Tiered Custom Discount option.
  • Give your campaign a name (e.g., tiered-CD-test).

2. Select Discountable Products

• • In the "Discountable products" section, choose which products will be eligible for this offer. You can select specific collections, tags, or other criteria. For this example, we'll select "All products".

3. Choose the Tier Basis

• • In the "Tiers based on" section, select the condition that will trigger the different discount levels. We will use "Quantity of all selected products".

4. Define Your Tiers

• • Tier 1: Set the minimum quantity to 2 and the discount value to 10%. You can also add a custom title for this tier, like "Buy 2, Get 10% Off!".
  • Click to add another tier.
  • Tier 2: Set the minimum quantity to 3 and the discount value to 20%, with a title like "Buy 3+, Get 20% Off!".

2. Optional Settings

You can further refine your tiered discount with these advanced settings:

• Eligibility Rules: Add extra rules to limit the offer to specific customers (e.g., those with a certain tag) or markets.
• Limit Discounted Items: You can enter a number to limit the discount to a specific quantity of items in the cart. If you leave this field blank, the discount will apply to all eligible items.
• Discount Application Logic: If you set a limit on discounted items, you can choose whether the discount applies to the cheapest or most expensive eligible products in the cart.

3. Save and Test

1. Click Save to activate your promotion.
2. Go to your online store and add an eligible product to the cart.
3. Test the tiers by changing the quantity:

• • At quantity 1, no discount is applied.
  • At quantity 2, the 10% discount is applied.
  • At quantity 3 or more, the 20% discount is applied.

Updated on: 13/08/2025