How to Set Up End-to-End Shipping Discounts with Kite

This guide covers how to create both automatic and manual code-based shipping discounts in the Kite app.

Method 1: Automatic Free Shipping

This discount is applied automatically when a customer's order meets specific conditions.

1. Start the Promotion In the Kite app, create a new shipping discount and give it a Promotion name.
2. Set Eligibility and Delivery Rules

• • Under Eligibility rules, define the condition for the discount. You can choose from multiple options like a minimum cart subtotal (e.g., spend over ₹400), cart quantity, or specific products.
  • Under Delivery rules, you can specify which shipping rates (e.g., Standard, Express) the discount applies to.

3. Configure the Discount

• • In the Discount setting, choose between a "fixed" amount or a "percentage". To offer free shipping, select percentage and set it to 100%.
  • Ensure the Combinations setting is turned on. This allows your shipping offer to work alongside other Shopify discounts.

4. Customize and Place the Widget

• • Choose where you want the promotional widget to appear, such as the Cart page or Side cart.
  • Use the available options to customize the widget's text, font size, and colors to match your store's design.

5. Save and Test Click Save. Go to your store and add items to the cart to meet the eligibility rule. You will see the free shipping offer applied automatically.

Method 2: Manual Free Shipping with a Discount Code

This discount requires the customer to enter a code at checkout.

1. Set Promotion to Manual In your shipping discount settings within the Kite app, navigate to the Discount section and change the type from automatic to manual. The Promotion name you set earlier now functions as the discount code.
2. Save and Test

• • Click Save.
  • Go to your store and proceed to the checkout page.
  • Enter the promotion's name into the discount code box and click Apply. The shipping discount will be applied to the order.

Updated on: 11/08/2025