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Articles on:EB - Troubleshooting
Have a question or running into an issue? This is the place to find answers to frequently asked questions and solutions for common problems.

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  • EB - Getting Started with Easy Bundles
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  • Fly - Bundles and Frequently Bought Together
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  • Bundle not visible on the storefront
    Solution: What Needs to Be Checked for Bundle to Be Visible? Theme App Extension: Ensure that the theme app extension is ON App Block: Verify that the app block is placed from the themes Product Active on Online Sales ChaFew readers
  • Bundle discounts not applying correctly / fragmented bundle products in cart
    Problem: The bundle products are not appearing as a single product in the cart. Instead, they are showing individually, and the discount for the bundle is not being applied. Solution: Parent bundle product checks The parent bundle product created from the bundle should be active on the online sales channel. (https://storage.crisp.chat/users/helFew readers
  • Products not visible in the bundle for selection
    Problem: Even though the products are chosen in the Admin panel steps, they are not showing up in the preview bundle. Solution: What Needs to Be Checked for Bundle Products to Be Visible? Check Product Availability on Sales Channel: Ensure that the bundle products are active and visible on the online sales channel. Confirm Stock: Verify thatFew readers

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