Kite's Getting Started section
How to Setting up a FREE gift on Kite (Manual) - Free gift can be claimed by clicking on a button
This guide explains how to create a free gift offer where customers must actively click a "Claim" button to add the gift to their cart after meeting a specific condition.
Prerequisite: Enable the Theme Extension
Before you begin, ensure the Kite app's theme extension is enabled in your Shopify theme customizer. This is necessary for the claim widget to appear on your sPopularSetting up a Tiered Cart Discount Promotion in Kite app
Video Guide on Setting up a Tiered Cart Discount Promotion in Kite appPopularKite App: Getting Started
Easily boost sales and delight customers with Kite's powerful discount and free gift features.
Offer customers a special free gift when they meet certain conditions, like buying specific products or spending a certain amount. It's a great way to add value and encourage bigger orders!
Learn how to set up Free Gift Promotions (https://help.skailama.com/en/article/setPopularSetting Up Static Buy X Get Y Offers in Kite App.
PopularSetting up a Volume Discount Promotion in Kite app
The video below will guide you on Setting up a Volume Discount Promotion in Kite appSome readersSetting up Buy X items for Y (Fixed amount) in Kite
This tutorial explains the process of creating a "Buy Items for Y Amount" discount, a fixed discount, or a discount to run at a fixed price.
Step 1: Navigate to the "Buy Items for Y Amount" option and select Configure.
StepFew readersHow to setup Markets for Free gift and discounts
This guide explains how to use the Markets rule to control which countries or regions are eligible for your promotions, such as free gifts or discounts.
Setting Up Market-Based Eligibility Rules
Navigate to Eligibility Rules
Create a new promotion or edit an existing one.
Scroll down to Advanced settings and find the Customer Eligibility Rules section.
Add a Market Rule
CliFew readersHow to setup Markets for Shipping Discounts
This guide explains how to use the Markets eligibility rule to control which countries or regions can receive your custom discounts.
Setting Up Market-Based Rules
Navigate to Eligibility Rules
While creating or editing a promotion, such as with the Custom Discount Builder, scroll to the Customer Eligibility Rules section.
Add a Market Rule
Click Add rule and select Markets frFew readersHow number of discount limits on Shopify work
This guide explains Shopify's discount limits and shows you how to check how many automatic and manual discounts are currently active in your store.
Understanding the Limits
Automatic Discounts: Your store can have a maximum of 25 automatic discounts running at one time. This limit includes both active and scheduled discounts, whether they are created through apps like Kite or directly in Shopify.Few readersHow to apply custom discounts using Product (line) attributes + easy bundle builder example
This guide explains how to use the product line attributes rule to create a highly specific discount that applies only to products added to the cart via a third-party app, such as a product bundle builder.
Introduction: What are Product Line Attributes?
Product line attributes are hidden properties or data attached to an item when it's added to the cart. Apps like bundleFew readersHow to remove Kite additional notes from orders
This guide explains how to prevent the Kite app from adding extra details (like logged in ID or customer tags) to the "Additional details" section of your Shopify orders.
⚠️ Important Warning Before you proceed, please understand that these additional notes can be crucial for Kite to process your orders correctly, especially when interacting with other apps on your store. Removing them might cause malfunctions inFew readersHow to setup same & different discounts across currencies
This guide explains how to set up discounts for an international store with multiple currencies, covering both applying the same numeric value across currencies and applying different, tailored values for each market.
⚠️ Important Financial Consideration Be extremely cautious when using a single discount value across different currencies. A "$10 off" discount has a much different financial impact than a "₹1Few readersHow to setup an upsell offer using bogo
This guide explains how to configure a "Buy X Get Y" campaign to function as an upsell, offering customers a related product at a special fixed price after they add a specific item to their cart.
1. Upsell Campaign Configuration
Start the Campaign
In the Kite app, select the Buy X Get Y offer setup.
It is recommended to choose the Automatic discount method for upsells. Give your campaign a name (e.gFew readers
Kite Discounts
How to Combine Kite and Shopify Discounts
You can let customers use both a Kite app promotion (such as a free gift) and a standard Shopify discount in the same order by enabling discount combination
settings in Shopify.
Step 1: Create and Enable Your Kite Promotion
In the Kite app, create your promotion (e.g., a free gift) and set its rules.
Ensure the promotion is active/enabled and save your changes.
Step 2: Create a Combinable Shopify DiscountPopularHow to create a Buy X get Y (BoGo)
This guide explains how to set up a "Buy X Get Y" (BOGO) offer, where customers can purchase a specific item (Product x to get another item Product Y for free or at a discount
1. Core BOGO Configuration
This section covers the essential steps to create a standard BOGO promotion.
Start the Campaign
In the Kite app, navigate to the BOGO offer setup.
Choose your discount method: Automatic (applies in-cart) or Discount coFew readersCustom Discounts: Complete Guide
What Are Custom Discounts?
Think of general discounts as your basic coupons: "10% off everything" or "Free shipping on orders over $50." They're straightforward but often rigid.
Custom Discounts are like having a discount superpower. Instead of just broad strokes, you can set up highly specific, intelligent rules to offer discounts exactly how and when you want.
Want to offer different discounts on your brand vs. a third-party brand in the same cart? Or give a deeper discount onFew readersHow to Set Up Quantity Selectors for Discounts
This guide explains how to connect the app's volume discount options (e.g., radio buttons for "Buy 2," "Buy 3") to your theme's native quantity input field. When a customer selects a discount tier, the quantity on the product page will update automatically.
1. Find Your Theme's Quantity Selector Class
On your live store, go to a product page that has the volume discount active.
Right-click directly on the quantitFew readersHow to setup Tiered custom discount?
This guide explains how to create a tiered discount where the discount amount increases as a customer adds more items to their cart.
1. Core Tiered Discount Setup
Start the Campaign
In the Kite app, select the Tiered Custom Discount option.
Give your campaign a name (e.g., tiered-CD-test).
Select Discountable Products
In the "Discountable products" section, choose which products will beFew readersHow to setup a Buy X Get Y Custom Discount?
This guide explains how to set up a "Buy X Get Y" promotion, where a customer's purchase of a specific item X) unlocks a discount on another item (Y).
1. Core "Buy X Get Y" Setup
Start and Name the Campaign
In the Kite app, select the Buy X Get Y custom discount.
Choose your preferred method: Automatic (applies discount directly in the cart) or Discount code (customer enters a code at checkout)Few readersHow to Create Discounts Using Campaign Templates in the Kite App
This guide explains how to use campaign templates to quickly set up popular promotions without needing to configure every detail from scratch.
1. Locate the Discount Templates
When creating a new promotion in the Kite app, scroll to find the section labeled Discount Templates.
2. Select a Template
Browse the list of available templates. These represent common use cases, such as offering a 10Few readersHow to Position Widgets on a Product Page
There are two methods to position your widget: using a CSS Selector or using App Blocks.
Method 1: Position a Widget Using a CSS Selector
On your store's product page, use your browser's "Inspect" tool to find the CSS class of the element you want to position the widget next to. screenshot of finding the parent class 'product form button'
Copy this CSS class name.
Navigate to the widget's Settings page in theFew readersCustom Discounts - Use Cases
Use Cases for Custom Discounts
If you are looking for a complete guide on Custom Discounts, here’s one for you.
And…to better understand how to leverage Custom Discounts for your campaign, below are some common use cases across different discount types.
1. Custom Discount Builder
If you are looking for a setup and general guide on Custom Discount Builder, here’s one for you. (https://help.skailama.com/enFew readersHow to Apply Discounts to Products with a Specific Subscription Name or Type
This guide explains how to create a promotion that applies only when a customer selects a specific subscription frequency for a product (e.g., "weekly delivery" but not "monthly delivery").
1. Identify the Exact Subscription Plan Name
First, go to a product page on your store. Find the subscription option you want to target and copy its exact text. For example: Deliver every week 10% off.Few readersSort how the discounts are applied - Kite Custom Discounts
This guide explains how to control whether a discount applies to the lowest-priced or highest-priced eligible item(s) in a customer's cart. This setting is most effective when you have also set a limit on the number of products that can be discounted in one order.
Steps to Configure the Discount Application Order
Navigate to the Setting
Create or edit a custom discount promotion in the KitFew readersHow to limit how many products to apply discount on - Custom Discounts
This guide explains how to use the 'Discount limits' feature in the Custom Discount Builder to control the maximum number of products that can receive a discount in a single order.
Getting Started
In the Kite app, start a new promotion using the Custom Discount Builder.
Set up your basic rules, such as eligibility criteria and the discount value (e.g., 10% off).
In the campaignFew readersHow to set up the Free Gift Multiplier for Automatic Promotions
This guide explains how to use the Free Gift Multiplier feature, which allows you to automatically add a free gift multiple times within a single order as customers repeatedly meet the required conditions.
Scenario 1: Applying a Multiplier to a Single Rule
Use this method when you have one condition that should add the same free gift repeatedly, up to an overall limit.
Create an automatic free gift promotion andFew readersCombined Custom Discounts for Shipping, product, order
This guide explains how to use the Custom Discount Builder to bundle three different types of discounts—product, order, and shipping—all activated by a single manual discount code.
1. Start Your Campaign
In the Kite app, begin a new promotion using the Custom Discount Builder.
Select the manual discount code method.
Enter the name you want for your discount code (e.g., combined-CD-test).Few readersHow to use Custom Discount Builder on Kite
This guide explains how to use the Custom Discount Builder to create a single campaign that contains multiple, independent discount rules under one promotion name.
1. Start Your Campaign
In the Kite app, select the Custom Discount Builder.
Give your campaign a name (e.g., custom-discount-test).
Choose your method: Automatic or Discount code.
2. Configure Your First Discount Option
Each set of rulesFew readersHow to setup Markets in Custom Discounts
This guide explains how to use the Markets eligibility rule to control which countries or regions can receive your custom discounts.
Setting Up Market-Based Rules
Navigate to Eligibility Rules
While creating or editing a promotion, such as with the Custom Discount Builder, scroll to the Customer Eligibility Rules section.
Add a Market Rule
Click Add rule and select Markets from tFew readersHow to setup campaigns on different sales channels
This guide explains how to make a promotion available only on specific sales channels, such as making a discount exclusive to your Point of Sale (POS) system or even to particular retail locations.
Steps to Configure Sales Channel Targeting
Navigate to Sales Channel Settings
Create or edit a promotion in the Kite app, for example, using the Custom Discount Builder.
In the campaign setup, scroFew readersHow to use cart attributes to apply discounts (custom discount)
This guide explains how to trigger a discount based on specific "cart attributes"—hidden data fields that are added to the cart by other apps or theme customizations (e.g., a gift message field, or an identifier from a specific app).
1. Identify the Cart Attribute Key and Value
Before creating the discount, you need to know the exact key and value of the attribute you want to target. This information typicallFew readersHow to see how much discount amount each campaign has applied
This guide explains how to use Shopify's built-in reports to review the performance of all discount codes used on your store, including those created by Kite and other sources.
While Kite analytics shows the sales generated by its campaigns, the Shopify "Sales by discount" report provides a detailed breakdown of the exact monetary value given away for each discount.
How to Access and Use the "Sales by dFew readersHow to setup Multiple Product discounts using a single discount code
This guide explains how to use the Custom Discount Builder to run multiple, different product discounts that are all managed under a single campaign or discount code.
1. Start with the Custom Discount Builder
In the Kite app, begin a new promotion using the Custom Discount Builder.
Enter a Promotion Name (e.g., multi-product-discount). This name serves as the title for the entire campaign.
ChooseFew readersHow to setup a Buy X Get X on the same Product (SKU)
This guide explains how to set up a "Buy X, Get X" offer where the discounted or free item must be identical to the one the customer purchases (i.e., the same SKU).
1. Start Your BOGO Campaign
In the Kite app, begin a new promotion using the Advanced Buy X, Get Y BOGO option.
Give your campaign a name (e.g., Same-SKU-Offer).
2. Define the "X" Condition (What Customers Buy)
In the *'Product X'Few readersHow to use test mode to test Kite offers and widgets
This guide explains how to use Test Mode to preview a Kite widget (like a free gift offer or progress bar) on a draft theme before making it visible on your live store.
⚠️ Important Limitation Test Mode is for previewing WIDGETS only. It cannot be used to test the discount logic itself in isolation. Once a discount campaign is enabled in the app, it is active across your entire store, including your liFew readers
Kite General
How to configure Multiple Free Gifts in Kite App
This guide explains how to set up a single promotion that offers different free gifts based on different conditions, helping to increase your store's average order value.
1. Start Your Free Gift Campaign
In the Kite app, start a new Free Gift with Purchase promotion.
Give your campaign a name (e.g., Multi-Gift-Test).
2. Create Your First Gift Rule
In the "Gift Rules" section, set up your first coPopularChanging the text, color and icon on Free Gift Widget in Kite app
The video below will guide you on changing text configuration with Kite - Free Gift App
Explore the customization options of the widget and learn how to modify the icon, font, and other elements on the kite's free gift with purchase discount.
Start by locating the widget in the free gift with purchase section.
(https://usercontent.clueso.io/953fc8cb-402b-4e94-b170-1613cafa1cce/15d85881-8ad4-4ePopularPositioning Widgets on Kite App: A Step-by-Step Guide.
This guide explains how to change the position of a widget on the Kite app. It covers two methods: using selectors and using app blocks on the online store. This guide applies to all widgets, not just the free gift widget.
Using Selectors Method
Step 1: Inspect the part of the store where the widget will be placed using the selectors option.
(https://usercontent.clueso.io/953fc8cb-402b-4e94-b170-1613caSome readersHow to Troubleshoot Free Gift Issues on Your Online Store – When the Widget Is Not Visible
If your free gift widget is not appearing on your store or is not functioning correctly, it is likely due to one of the common issues listed below. Follow this checklist to diagnose and resolve the problem.
Check 1: Is the App's Theme Extension Enabled?
For the widget to appear on your storefront, the app's theme extension must be active.
From your Shopify admin, go to OSome readersFixing Side Cart Refresh Issue for Free Gift Addition
How to fix Side cart refresh issue - Kite app ?
This guide addresses a common issue encountered by stores when adding a free gift to their cart. The problem arises when the free gift is claimed but not updated on the side cart. This is typically a side cart refresh issue, which can be resolved using two methods: side cart selectors or events.
Step 1: Identify the issue
On the product page, add a product to the cSome readersHow to Set Up Customer and Country Eligibility Rules in the Kite Free Gift App
You can create personalized promotions by setting up eligibility rules that target specific customers based on their location or tags.
Setting Up Customer Eligibility Rules
First, ensure the Kite app theme is enabled on your store.
Create a new promotion or edit an existing one.
In the promotion's settings, scroll down to the *Some readersHow to Setting Up Multiple Languages on Kite App
This guide explains how to provide translations for your Kite campaigns so the widget text automatically updates when a customer changes the language on your storefront. The process has two parts: adding the translations in the Kite app and enabling the language in your Shopify settings.
Part 1: Adding Translations to Your Kite Campaign
Open Language Settings in a Campaign
Create a new promotion or editSome readersHow to Customize the Widget Appearance for Discounts
This guide explains how to change the appearance of your discount and free gift widgets, including their layout, spacing, and colors, to match your store's branding.
Customizing a Goal-Based Progress Bar
Access Customization Settings
While creating or editing a goal-based progress bar, click the Customize button.
You can then choose to customize the widget's appearance separately for the *Few readersIntegrating Easy Bundles with Kite for Discounts
The video below will guide you on Integration between Easy bundles and Kite
Use case : When merchant wants to provide FREE gifts as part of Easy bundles steps
This guide explains how to integrate Easy Bundles and the Kite app to run discounts on EasyBundles.
Start by setting up a sample bundle on the Easy Bundles app.
Step 1: Click on Edit on the sample bundle.
(https://usercontent.clueso.io/953fc8cb-Few readersHiding Add to Cart & Quantity Selectors for Free Gift Products
This video will guide you on How to remove Add to cart button and link product to a template
This guide explains how to hide the "Add to Cart" button, quantity selectors, and price of a free gift product from a store. This is useful when offering a free gift with purchase promotion, ensuring that the free gift items are not available for public purchase but only as free gifts with the store's discounting aFew readersHow to Set Up Campaign URLs in the Kite App
This guide explains how to use a Campaign URL to create an exclusive promotion that is only visible to customers who visit your store through a specific link.
1. Create Your Promotion
In the Kite app, set up your desired promotion, such as a "Free Gift with Purchase."
Configure the rules and requirements for the offer as needed.
2. Enable and Configure the Campaign URL
In the Advance settings, find and seleFew readersHow to use Variables in Kite
This guide explains how to utilize variables in Kite to enter dynamic content on the free gift widget.
Variables allow for dynamic content entry in the free gift widget. For instance, consider a demo free gift with purchase discount. The rule statesFew readersHow to pause and unpause subscription on kite app
This guide explains how to pause your subscription for a temporary break and how to reactivate it when you are ready to resume.
Important Notes:
You must disable all active campaigns before you can pause your subscription.
Subscriptions cannot be paused during a free trial period.
How to Pause Your Subscription
In the app, navigate to the Pricing tab. Here you will see your current active plan.
CliFew readersHow to edit the checkout or cart page properties in Kite app?
The products added on bundle flow will include properties to identify product to bundle and order when viewed in Cart or Checkout.
Go to Kite Settings Custom CSS and JS Setting Custom CSS (you can paste the code in there)
.upcart-item-properties
display: none !important;
OR
To fix this, all we need to do is add a condition to the line item property loop in your cart.liquid template in your theme file.
Find
Past the coFew readersHow to Duplicate or Clone Campaigns in Kite
This guide explains how to duplicate an existing campaign, allowing you to create a new promotion based on a previous one without starting from scratch.
1. Locate Your Campaign
Navigate to your list of existing promotions within the Kite app.
2. Clone the Campaign
On the campaign you wish to duplicate, find and select the option labeled Clone the discount. A new, identical copy of the promotion will be created iFew readersHow to disable Kite order tag updates
This guide explains how to disable the feature that automatically adds tags (e.g., Kite-discount) to Shopify orders where Kite promotions have been applied.
⚠️ Important Warning Before you proceed, please be aware that these order tags are crucial for Kite to function correctly with other apps on your store and for processing certain orders. Consider the potential impact on other integrations before disabling this feature.Few readersHow to Use This Feature as a Widget
This guide explains how to use the "Use this feature only as a widget" setting. This feature allows you to display a promotional widget (like a progress bar) on your store for informational purposes only, without actually applying the associated discount or adding the free gift to the cart.
1. Create Your Promotion
In the Kite app, begin setting up your desired promotion, such as a goal-based progress bar.
Define the rules andFew readersHow to apply discounts on recurring orders of subscription products
This guide explains how to create a discount that applies not only to a customer's initial subscription purchase but also to a specified number of their future renewal orders (cycles).
1. Start a Custom Discount
In the Kite app, begin a new promotion using the Custom Discount Builder.
2. Target Your Subscription Product
Navigate to the "Discountable products" section.
Set up twFew readers
How to Set Up a FREE Gift on Kite (Automatic) Free gift can be added automatically.
This guide explains how to set up a campaign that automatically adds a free gift to a customer's cart when they meet certain conditions, without requiring them to use a code or click a button.
Step 1: Create a Free Gift Promotion
In the Kite app, start creating a Free Gift with Purchase campaign.
Enter a name for your promotion.
Step 2: Set the Gift Rule
Define tSome readersHow to Set Up End-to-End Shipping Discounts with Kite
This guide covers how to create both automatic and manual code-based shipping discounts in the Kite app.
Method 1: Automatic Free Shipping
This discount is applied automatically when a customer's order meets specific conditions.
Start the Promotion In the Kite app, create a new shipping discount and give it a Promotion name.
Set Eligibility and Delivery Rules
Under Eligibility rules,Some readersHow to setup a goal based progress bar
This guide explains how to create a progress bar that offers a series of different rewards as a customer's cart value increases, encouraging them to spend more.
1. Initial Progress Bar Setup
Start the Campaign: In the Kite app, select the Goal-Based Progress Bar and choose the Multiple Goals option.
Choose the Progress Type: Select the condition that will advance the progress bar. Common options includeFew readersHow to Set Up Manual Code Discounts
This guide explains how to create a promotion that requires customers to enter a specific code at checkout to receive a discount.
1. Start a New Promotion
In the Kite app, begin creating a new campaign, such as from the Custom Discount Builder or a Volume Discount.
Give your promotion a name. This name will also serve as the discount code.
2. Choose the "Discount Code" Method
In the setup options for your campFew readersSetting Up Automatic Free Gift with Opt-Out Option
Learn how to set up an automatic free gift and provide an option for customers to opt out if they choose.
Step 1: Navigate to the "free gift with purchase" section. Set the spend x amount to a hundred.
Step 2:Few readersSetting up discounts on Subscription Type/One-Time Products.
The video below will guide you on Setting up Subscription rules via KiteFew readersPositioning Discount Widgets on Kite: Cart and Side Cart
Few readersHow to Add Multiple Free Gift Campaigns via Kite
This guide explains how to set up a single campaign that presents customers with a selection of different free gifts to choose from after they meet a specific condition.
1. Start Your Free Gift Campaign
In the Kite app, start a new Free Gift with Purchase promotion.
Give your campaign a name.
2. Create Rules to Form a "Pool" of Gift Choices
To allow a customer to select multiple gifts, you will crFew readersHow to Set Up Discount Code Limits: Restrict to Once Per Customer and Total Number of Uses
This guide explains how to set limits on how many times a discount code can be used in total or by an individual customer.
Important: Usage limits can only be applied to manual discount codes, not automatic promotions.
1. Go to Your Discount Settings
In the Kite app, create or edit a promotion (e.g., a "Buy X Get Y" offer).
Ensure the promotion is set to the maFew readers
